FAQs
What types of security camera systems do you install?
We install a comprehensive range of security camera systems including IP cameras, NVR (Network Video Recorder) systems, PTZ (Pan-Tilt-Zoom) cameras, and complete surveillance solutions. We work with leading brands like Uniview and can customize systems for both residential and commercial properties throughout the New York area.
How long does a typical installation take?
Installation time varies depending on the scope of work. A basic 4-camera system typically takes 1-2 days, while larger commercial installations with network infrastructure, cabling, and server racks can take 3-7 days. We'll provide you with a detailed timeline during your free consultation.
Do you offer network infrastructure services?
Yes! We specialize in complete network infrastructure solutions including structured cabling (Cat5e, Cat6, Cat6a), fiber optic installations, network panel installations, UniFi systems setup, and professional server rack mounting with organized cable management. We handle everything from single-location setups to multi-building commercial networks.
Do you provide warranties or ongoing support?
Absolutely! All our installations come with a workmanship warranty, and the equipment carries manufacturer warranties. We also offer ongoing support, system maintenance, and troubleshooting services. We're available to assist with system upgrades, expansions, or any technical issues that may arise after installation.
What areas do you serve?
IMS IT Solutions primarily serves the New York metropolitan area including all five boroughs, Long Island, Westchester, and surrounding counties. For larger commercial projects, we're willing to travel beyond these areas. Call us at 917-444-6988 to discuss your specific location.